Client Services Assistant
This position will be hybrid - remote/in office.
Summary:
Support Client Services team - including Client Services manager, Program/Project management team and Order management with daily administrative tasks.
Essential Duties and
Responsibilities:
Attend operation calls and answer external customer calls as representative of STULZ with proper follow-up directives Attend and answer internal calls as representative for Client Services team Dictate meeting minutes as deemed necessary with proper follow-up Draft, review and send communications on behalf of company/Client services team Create, maintain and update project tracking systems- Trello, Excel, MS Project Input data into 3rd party sites- i.
e.
Compass - client requirement for project close-out Assist in the preperation of regularly scheduled reports - external and internal requirements Provide general support to client/visitors Prioritize emails and follow-up Order confirmations & scheduling tasks Documentation support General office/clerical duties as assigned by Client Services Manager
Qualifications:
Experience with Customer Service, Order Processing, and Logistics/Shipping.
SAP experience preferred.
Analytical computer skills with Microsoft Office products (Word, Excel) as well as Trello Strong administrative and organizational skills Must be able to work independently Education/
Experience:
High School diploma or GED.
Associates degree or higher preferred 1-3 years experience as office assistant or related field Type 40 WPM or more Recommended Skills Analytical Communication Coordinating Customer Service Logistics Operations Ms Project Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Support Client Services team - including Client Services manager, Program/Project management team and Order management with daily administrative tasks.
Essential Duties and
Responsibilities:
Attend operation calls and answer external customer calls as representative of STULZ with proper follow-up directives Attend and answer internal calls as representative for Client Services team Dictate meeting minutes as deemed necessary with proper follow-up Draft, review and send communications on behalf of company/Client services team Create, maintain and update project tracking systems- Trello, Excel, MS Project Input data into 3rd party sites- i.
e.
Compass - client requirement for project close-out Assist in the preperation of regularly scheduled reports - external and internal requirements Provide general support to client/visitors Prioritize emails and follow-up Order confirmations & scheduling tasks Documentation support General office/clerical duties as assigned by Client Services Manager
Qualifications:
Experience with Customer Service, Order Processing, and Logistics/Shipping.
SAP experience preferred.
Analytical computer skills with Microsoft Office products (Word, Excel) as well as Trello Strong administrative and organizational skills Must be able to work independently Education/
Experience:
High School diploma or GED.
Associates degree or higher preferred 1-3 years experience as office assistant or related field Type 40 WPM or more Recommended Skills Analytical Communication Coordinating Customer Service Logistics Operations Ms Project Estimated Salary: $20 to $28 per hour based on qualifications.
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